1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Niam was an excellent host and made us feel extremely welcome. I travelled with my 12 year old son, who is a Liverpool supporter so he and Niam got on really well 😁. Location was convenient and lots available nearby in terms of shops and restaurants
Negative section of review
Nothing to dislike
Positive section of review
Location was very handy for city centre and attractions in the area. Handy for the First Direct Arena which was the purpose of our stay. Very helpful staff, great facilities and plenty of room to relax
Negative section of review
Everything was fine
Positive section of review
The location was great, close to the underground. Staff was great accommodating my gluten free diet needs at breakfast.
Negative section of review
The room was very small but manageable. There is not enough towel racks for drying towels in the bathroom. Need more places to hang clothes. The toilet never completely emptied its contents even after multiple flushes.
Positive section of review
As we are in our 70’s, we find it difficult to climb the stairs with luggages! But overall, great building to stay.
Negative section of review
STAIRS!!!!
Positive section of review
The room was lovely and newly decorated. The pub was great. Delicious evening meal and breakfast.
Negative section of review
Nothing. It was perfect.
Positive section of review
The room was spacious for our stay, very clean with comfy beds. Cost of room priced well.
Negative section of review
One of the bed light didn’t work
Positive section of review
Location can't be better and the kitchen was well stored with breakfast food
Negative section of review
No lift to carry luggage up
Positive section of review
Excellent location and good facilities within the property itself.
Negative section of review
The ‘welcome pack’ had a long list of vaguely threatening don’ts on the first page. This could have appeared if it had to at the end. The check out email had 8 points of instructions, again, not a nice feeling to it. Additionally, I have never stayed in a property where you have to ask permission to change the heating etc- the whole feel was that we were intruders who had to be told how to behave in a civilised fashion. I have never had this feel from any of the very many properties I have stayed in. I did not feel like a welcome guest.
Positive section of review
Clean Good size Well equipped Comfortable and quiet
Positive section of review
Front desk staff very polite and helpful
Negative section of review
Very dark decor in the room is stylish but found it hard to see and the lighting isn’t great/able to have a bright light on for make up/reading etc