The room was not fresh with broken corners and paint peeling at the bottom. Terrace was open to everyone. The room had a strange shape and configuration with the toilet in a small cubby, the sink outside and the shower bang in the room.

Location is excellent, close to beach, promenade and center.

Stayed in May 2024

The toilet has a glass door that didn’t close properly so you had the feeling of using the toilet being in the middle of the room. The breakfast was tolerable for 3 days, but after that I would have gone somewhere else.

The staff was super friendly. The place clean. The beds comfortable.

Stayed in April 2024

Rooms small and bed/ pillow not comfy and noisy

Easy check in and good breakfast

Stayed in March 2024

Don't expect a 4 star hotel. While it is not at all a bad hotel, it's just not quite worth it's 4 star rating. Maintenance is not a priority. No room service. No coffee/tea making facility in the room. Our room was very oddly-shaped. With a huge open area and one couch on one side, and the shower, hot tub and bed crowded together in the other half of the room. That being said, it is still worth it if you come with the expectation of a 3 star, maybe.

Location is perfect, it is one block from the promenade, view from our 3rd floor room was good. Staff are very friendly, food is in general good quality.

Stayed in September 2023

Wi fi was average. Our room had water damage in the door so the door was very hard to open and close.

Great hotel! Amazing location. Fantastic buffet breakfast by the pool.

Stayed in September 2023

Very small room, and mold on the curtains.

Location, friendly staff

Stayed in July 2023

Room was small and the bathroom and shower weren’t separated from the sleeping area.

Great location and overall was a great stay.

Stayed in July 2021

There was nothing that dissatisfied me

Very modern and clean

Stayed in October 2023

The staff were mostly quite helpful and friendly. The restaurant staff was A+. They were consistently friendly and committed to doing a good job. The chefs were very personable and did great food prep.

Stayed in October 2023

When we arrived we were told that we had to pay extra for a safety deposit box, yet on the Bookings.com invoice, the room type we selected included the safety deposit box. We were told to take the matter up with bookings.com

Breakfasts were excellent

Stayed in October 2023

Non

The absolute friendlyness of ALL your staff!

Stayed in October 2023

The hot tub water was extremely stinky when you turned the jets on.

The balcony and hot tub, unfortunately the hot tub was very sticky which was super disappointing

Stayed in October 2023

Nothing

Everything was very good

Stayed in October 2023

The room was cold and I didn't see the thermostat until the next morning.After that,it was good.

Great location close to the beach and lots of great restaurants.

Stayed in October 2023

Air conditioning was not working.

Staff was great

Stayed in August 2023

no parking

the pool, the hot tub, the location

Stayed in April 2023

-

Big room, jacuzzi amazing stay, food was good

Stayed in May 2023

1. Check in, super slow. 2. Rooms are unsatisfactory: 2.1 not enough hanging rails for wet towels. 2.2 doors squeak and slam 2.3 beds come with uncomfortable pillows and only 1 which is flat in the middle 2.4 if you want toiletries you have to ask! Shampoo not provided on 1st day on arrival and i found out the next day that it actually exists in the hotel . Toilet paper not replaced.. 2.5 coffee station not available and coffee for room service is also not an option before breakfast at 8:30 so you better not want any because depending on 4.1 you might be blessed with a coffee if you have a nice front desk employee and if you're unfortunate you'll be told "come back when the breakfast buffet is open"... 3. Hygiene is very poor 3.1 room was not mopped or swept after the 1st night stay and sand walked in from outside remains as a reminder that the remaining room was not cleaned, wiped or even touched! At best the beds were remade. 3.2 floor mats after showering were removed and not replaced so the room flooded when ever we showered which consequently meant we had to put a bath towel on the floor. The shower being used as the water simply goes everywhere has only a shallow rise from the room floor and poor drainage of the water down the drain. 4. Service Policy is moody 4.1 some staff are absolute darlings and paint a smile across your face with their bright attitude while others are simply "doing a bad job" and you have to put up with their sour mood and unfriendliness. Simply, there's no standard to be followed or even a policy. You're at the mercy of the person you are dealing with and their mood! Not worth staying here. There are better hotels in the area with much better prices or on par with the price of this property. 4 stars should be reduced. With rain the hotel stairs flood and the access to the elevator needs towels to keep the water out! Ridiculous and unprofessional. Well below 4 stars! Official complaint will follow.

Can't say i liked anything except for the breakfast and the restaurant Waiters and 2 front desk workers

Stayed in May 2022

Receptionist was a bit confrontational(for no apparent reason).

Nice place. Good room(but small) with nice balcony. I enjoyed the pool facilities, and the food was really good, except for the coffe(nescafe machine).

Stayed in October 2021

Amazing hotel and stay in ! 🙂

Stayed in September 2021

Everything

New n fresh feel

Stayed in August 2021

too much fish at the buffets. food wasn’t overly warm.

location ideal. hot tub in the room. great view from the balcony.

Stayed in April 2022

There are no comments available for this review

Stayed in April 2024

There are no comments available for this review

Stayed in September 2023