Av. de los Pirineos, 33, 28703 San Sebastián de los Reyes, Spain
#4 of 25 hotels in San Sebastián de los Reyes
Guests' ChoiceBased on 48 hotel reviews
8.7Cleanliness
9.0
Comfort
8.9
Location
8.4
Facilities
9.0
Staff
9.1
Value for money
8.5
Free WiFi
8.4
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Showing 1 – 25
Reviewed: 1 June 2024
Valentino
United StatesThat the apartment doesn’t have coffee machine to be able to prepare a coffee in the morning with capsules as a courtesy You need to get out if you want to get coffee
Everything was clean and the apartment style was nice and the distribution was great too
Stayed in June 2024
Reviewed: 29 May 2024
Lars
SwedenNot that much things in the cupboard, only exactly for 2 persons. Could be good to have for example 6 in an apartment for 2.
Reception 24/7 Good common areas. Modern.
Stayed in May 2024
Reviewed: 22 May 2024
Tarja
United KingdomSee above.
Excellent location if travelling on the E5. Brilliant alternative to traditional hotels, it's great to have cooking facilities in your room. Spotlessly clean, modern building. Very welcoming, dog friendly staff. The only downside was the lack of noise insulation in the room, we could hear our neighbours a bit too well... But it wasn't a major issue, we did get a good night's sleep. We would definitely recommend Be Casa.
Stayed in May 2024
Reviewed: 21 May 2024
Tracey
United KingdomLack if food and drink availability.
Room excellent
Stayed in April 2024
Reviewed: 12 May 2024
Vianjadeira
SpainIn the 5 days I stayed, I expected the room to be cleaned at least once. As for the kitchen, there could have been a dish towel and a broom since there was no cleaning. Providing essentials like oil and salt would be a good idea for travelers. Other than that, everything was fine.
A clean and modern room.
Stayed in May 2024
Reviewed: 10 May 2024
Anna
GreeceThey didn't have toilet paper, we had to ask for. The pillows were not comfortable at all (very thin). The AC was not working well.
The facilities were amazing. And it's very close to the metro station.
Stayed in May 2024
Reviewed: 27 April 2024
Bermet
KyrgyzstanThe most annoying thing was that we had to connect to WiFi everyday again! All devices. You need to login every time. Also check-in was a little bit long (but the staff was friendly) - we were just tired from the trip and we had to wait for about 20-30 minutes to check in
New building Comfortable big bed Nice territory Good interior design Dog friendly Private parking Kitchen facilities in the room
Stayed in April 2024
Reviewed: 25 April 2024
Amin
United KingdomThey don’t make up the room everyday and tou have to use the bed sheets and towels for your entire stay. No bottles of water in the room! No toothpaste and no hair dryer in the rooms! I asked to refill the shampoo bottle but nobody cares till I insist 4,5 times!
Facilities of the entire complex were great, good gym, pool and padel courts. Basic cooking facilities are provided in the studios and apartments, And rooms are neat and clean.
Stayed in April 2024
Reviewed: 16 April 2024
Antonio
SpainThe only complaint is that the AC was unavailable temporaly in the room.
Everything was great.
Stayed in April 2024
Reviewed: 14 April 2024
Lisa
SpainMaybe have some tea or coffee sachets for the room as standard
Breakfast was not included, but the room had a kitchenette .
Stayed in April 2024
Reviewed: 27 March 2024
Dua
SpainI am not sure about it and about the reason for but the stuff didn’t clean my room during my staying.
The room it was very complete and comfortable.
Stayed in March 2024
Reviewed: 15 March 2024
Kari
FinlandFor my purposr the location was good as I did not visit the Center of Madrid. It was also a quiet place
Stayed in March 2024
Reviewed: 14 March 2024
Lilly
NorwayNOTHING
Everything, unique plCE AND SOON AN HONEST GREEN RESTAURANT.
Stayed in March 2024
Reviewed: 11 March 2024
Gootzte
United StatesThe motion sensor lighting for the bathroom was annoying. Using the bathroom in the middle of the night was a blinding experience. If I washed my clothes in the apartment there was nothing to dry them. Not being able to participate when I heard my neighbor's having sex. No TV in the bedroom..
I liked the space of the room, nice couch and dining table. Having the ability to cook. The ability to wash my clothes in the room.. The fitness room looked great. And the lobby staff were very polite and helpful.
Stayed in March 2024
Reviewed: 18 February 2024
Seyed
Spain👍🤌😊😍
Stayed in February 2024
Reviewed: 8 February 2024
Lilly
NorwayNo dishwasher, No hair Dryer. Besides that is excellent.
It is very clean, location excellent, the staff is the best, the place is amazing, 100% recommended for long term and short term stays.
Stayed in February 2024
Reviewed: 6 February 2024
Seyed
Spain👌🏻👍🤌
Stayed in February 2024
Reviewed: 26 May 2024
Derek
United KingdomNot for us
Modern
Stayed in May 2024
Reviewed: 9 May 2024
Philip
United Kingdomthe apartment we stayed in was unsafe. A piece of furniture in the living room was not secured to the wall and it fell on my wife's leg injuring her foot and leg. We told reception who did not show any interest, and we have emailed the property twice since (we left the following day) and they have not even acknowledged or apologised. Poor facilities management and even worse customer service
Stayed in May 2024
Reviewed: 27 February 2024
Erik_he
Czech RepublicRoom service once per week and not so good. Kitchen is not equiped muc,h so need to buy thing to cook no knife no cuting plate act,
Very nice place and location.
Stayed in February 2024
Reviewed: 9 February 2024
Eliza
United KingdomThe complete nightmare of checking in when we arrived with a car and couldn’t access the garage and no parking outside - we ended up blocking the garage entrance until another resident let us in and we could go and check in at reception. Parking was 12 euros a night. As someone else has said a sat nav would definitely be useful to find your room !
Very clean and new had everything we needed for one night Garage was huge and secure (once you managed to get in)
Stayed in February 2024
Reviewed: 1 February 2024
William
United KingdomYou need a sat nav to find your room!
Nice warm rooms.
Stayed in January 2024
Reviewed: 30 May 2024
Luis
PortugalThere are no comments available for this review
Stayed in May 2024
Reviewed: 26 May 2024
Guilherme
BrazilThere are no comments available for this review
Stayed in May 2024
Showing 1 – 25
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